The Library and Knowledge Services is committed to supporting users who have different accessibility requirements to ensure that they are not disadvantaged when accessing library services or resources. 

General information about how to access our libraries can be found on our website. Although every effort is made to ensure that physical access is as easy as possible, the layout of some parts of our libraries may make them difficult for wheelchair users to access (for example, some of our entrance doors are heavy and assistance may be required). Assistance for users with different accessibility requirements is available during staffed hours. Assistance dogs are welcome in all our library sites. 

All of our marketing and training materials are available in large print, or as digital .PDFs, upon request. If you're having an accessibility problem, accessing using these .PDFs, please contact us.

 We want as many users as possible to be able to use this website. For example, that means you should be able to:

• Change colours, contrast levels and fonts

• Zoom in up to 300 percent without the text spilling off the screen

• Navigate most of the website using just a keyboard

• Navigate most of the website using speech recognition software

• Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability. We know some parts of this website are not fully accessible. If you need information on this website in a different format, like accessible .PDF, large print, easy read, audio recording or Braille, please contact us.

We’re always looking to improve the accessibility of this website. This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you contact us and are not happy with our response, contact the Equality Advisory and Support Service (EASS).